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can't send email other work colleagues address's

UserPost

2:43 pm
05/12/09


Steve Lyon

Hamilton NZ

Junior Member
Junior Member

posts 11

 
1
0

Hi
i cannot send emails other to work colleagues with the same @—— i am on a work clear account

11:23 am
06/12/09


Mak

Moderator Trusted
Moderator Trusted

posts 339

 
2
0

- What protocol are you using (pop, imap, exchange)
- What error(s) do you get
- Do you have a working cellular data connection (or WiFi when sending the e-mail)
- What is a "work clear account"?

iPhonewzealand Senior Editor and Forum Moderator.

mak.geek.nz | my contributions | twitter

8:25 am
07/12/09


Steve Lyon

Hamilton NZ

Junior Member
Junior Member

posts 11

 
3
0

Hi Mak
thanks for your reply.
pop3.clear.net.nz incoming and smtp.clear.net.nz outgoing.
i can email work colleagues with the same end of address eg —–@ebbett.co.nz but unable to send
to any other address.
the error says: Cannot Send Mail: the sender rejected one of the reciients address's. The message has been placed in you outbox.
Hope this helps!
Cheer Steve

9:43 am
07/12/09


Mak

Moderator Trusted
Moderator Trusted

posts 339

 
4
0

And that same setup (servers, login information etc) work from other devices/computers?

iPhonewzealand Senior Editor and Forum Moderator.

mak.geek.nz | my contributions | twitter

9:47 am
07/12/09


Steve Lyon

Hamilton NZ

Junior Member
Junior Member

posts 11

 
5
0

i dont know about other devices but from my PC i can email any body

10:08 am
07/12/09


Mak

Moderator Trusted
Moderator Trusted

posts 339

 
6
0

Ehh, I'm stumped, sorry. Perhaps someone else may have an idea.

As long as you're sure everything is entered properly..

iPhonewzealand Senior Editor and Forum Moderator.

mak.geek.nz | my contributions | twitter

11:14 am
07/12/09


Paul

Guest

 
7
0

I had a similar problem which was resolved by entering my ClearNet mail username and password for the outgoing SMTP server. Even though on Clear it shouldn't be required, it did the trick for me.

Let me know if it works.

12:01 pm
07/12/09


Steve Lyon

Hamilton NZ

Junior Member
Junior Member

posts 11

 
8
0

Hi Paul

awesome, did the trick. Thanks heaps

Great forum

12:08 pm
07/12/09


Paul

Guest

 
9
0

I think it may be that ClearNet requires authentication for outgoing emails if you are connecting to their SMTP server via a non-Clear Internet connection. I haven't bothered testing, but that's my theory.

7:06 pm
14/12/09


TheNZguru

Member
Member

posts 66

 
10
0

As Paul said. I had the same problem and is now resolved.



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