I think you are confused about this site. This site is a privately run blog and forum for iPhone, iPod and soon to come iPad enthusiasts, we are in no way affiliated or associated with Apple or Telecom and nor are they with us.

XT and 2Degrees are NOT official iPhone Carriers. The only official carrier in New Zealand is Vodafone. The iPhone simply works with XT's and 2Degrees' SIM network. We are simply trying to make that experience better. You purchased the iPhone expecting it to work on XT and it does, some functions require user input to get them to work and visual voicemail is only available on some carriers. At no point to Apple, Telecom, 2Degrees or even Vodafone say that all the services will work.

We created the bundles so that users could get the most out of the iPhone on the XT or 2Degrees networks, without the bundle the iPhone functions as Apple advertises with the exception of visual voicemail (which they state is not available on all networks). On occasion the MMS side of things doesn't work, but every case we have come across eventually gets sorted. This is nothing to do with the bundle themselves, you can manually enter the information contained within the bundles and activate MMS yourself and we provide the manual settings from the navigation bar at the top of the site. The bundles simply automate this for you, but even if you were to enter the information manually you would still have the same issue. 

The carrier logo's are simply cosmetic and something only achieved by an un-official bundle.

The reason it is left to the forum or blog commenting to get it sorted is that we don't have the time to service every email we receive. Often you get quicker answers via this method than you would if you emailed us. We are 2 or 3 individuals that have full time jobs and full time families and children. This is a part time hobby for us not a full time employment.

McBill and Graemef1, there is some confusion on the difference between TEXT and MMS. A TEXT allows you to send just that text in a message. MMS alows you to send photo, audio or video in a message. The issue you are both having is the sending of MMS. A couple of things need to be checked with the MMS to see if we can resolve the issue.

1. On the iPhone under "Settings >> General >> Network >> Cellular Data Network" you will see some settings as per the image below. For MMS there are two APN's that may work, one in in the screenshot which says internet.telecom.co.nz and another which is wap.telecom.co.nz

Please edit the APN under the MMS settings to wap.telecom.co.nz exit  back to the home screen and restart the device by holding down the sleep button on top until the red "Slide to power off" appears. Then slide to power off and once off switch it back on. Now try to send an MMS.

If this fails we then need you to try the following:

2. Can you send an MMS using another phone with your SIM card in it (i.e. does a friend have another phone you could borrow to try your SIM card out)? This test checks to make sure your SIM card is set up correctly.

If it works from another device then we know it is an issue with the iPhone settings that needs resolving. If it doesn't work then we know it is an issue with the SIM card.

Hi Guys,

Both of you still seem to be having issues. Can you try the following:  Settings -> General -> Reset -> Reset Network Settings. After you reset your network settings the iPhone will reboot.

Then try sending me an MMS to the number you have.

If this fails you will need to restore you iPhone using iTunes, making sure you back-up first. Then once restored back to factory settings, re-install the bundle. Then restart the device, by holding down the sleep button on top until the red "Slide to power off" appears and then slide to power off, once off switch it back on, and try sending again.

Cheers

Dan