Tag Archives: compensation

Telecom CEO Paul Reynolds has fronted-up to journalists at a press conference this afternoon over last night’s further XT outage, and the situation as a whole. He said that the company recognises the inconvenience that customers have been put to and announced a further compensation package for both consumer and business XT customers. An angry Reynolds spoke of how he feels “let down” by network operator Alcatel-Lucent, that “enough is enough” and that the company have been “put on notice” following this fourth outage. Hit ‘read more’ for the full press release.