Tag Archives: outage
Confirmed: XT issues north of Taupo [updated 1:11pm - service restored?]
We are hearing unconfirmed rumblings about XT issues this morning, this time north of Taupo. We have asked Telecom for comment and will let you know if we hear anything but in the meantime let us know in the comments if you’re experiencing any issues. Everything seems sweet down here in Christchurch and Dunedin but we’re interested to know how you Northerners are going!
[UPDATE 11:57am] Telecom have acknowledged the reports and are investigating. More when we get it.
[UPDATE 12:03pm] NZ Herald have had confirmation from Telecom of issues in Auckland area.
[UPDATE 1:11pm] Telecom’s service status is now reporting that service was restored at midday..?…
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Posted in All, iPhone, Telecom XT
Paul Reynolds: “Enough is enough”, Alcatel-Lucent put on notice.
Telecom CEO Paul Reynolds has fronted-up to journalists at a press conference this afternoon over last night’s further XT outage, and the situation as a whole. He said that the company recognises the inconvenience that customers have been put to and announced a further compensation package for both consumer and business XT customers. An angry Reynolds spoke of how he feels “let down” by network operator Alcatel-Lucent, that “enough is enough” and that the company have been “put on notice” following this fourth outage. Hit ‘read more’ for the full press release.…
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Posted in All, Telecom XT
XT problems take, uh, 10? [updated 3:42pm 23 Feb]
To add to the latest string of problems with Telecom’s network, users from around the country have reported various issues ranging from mobile data, SMS, voice to entire connectvity. Not all users are affected but the issues seem to be nationwide.
Click here to view the latest.… Read More
Posted in All, Telecom XT
Goodwill gesture announced for XT outage
After the major outage suffered by XT users last week (27th Jan-30th Jan), Telecom CEO Paul Reynolds has this morning announced the compensation ‘Goodwill gesture’ they will be offering customers that were affected south of Taupo. …
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Posted in All, Telecom XT
XT compensation to be announced today
Dr Paul Reynolds, CEO of Telecom New Zealand, will front media and staff today with a finalised announcement for XT compensation.…
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Posted in All, Telecom XT
