Tag Archives: Telecom XT

Uh-oh: iPhone 4 FaceTime not working on XT

"FaceTime Works Right Out Of The Box".....We beg to differ

OK We know what you are thinking: of course FaceTime does not work on XT or any other network for that matter, as Apple clearly stated in the iPhone 4 keynote that it will be wifi-only for the remainder of 2010… HOWEVER… FaceTime over wifi requires activation via your carrier and XT just isn’t having it. Read on to find out why.…

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Posted in All, iPhone, Other News, Telecom XT

Telecom to fix SIM cards for Voicemail via over-the-air update. UPDATE: Not true.

Telecom SIM cards to be updated by August

Back at the end of last month, we reported that Telecom were to roll-out new SIM cards that would fix the non-functioning voicemail-button issue that has plagued iPhone owners on XT since updating to iOS 4 without our carrier bundle. Now, a source within Telecom has tonight (incorrectly – see update) confirmed that the erroneously-set MBDN field on their V1 and V2 SIM cards will be fixed via an over-the-air (OTA) update by the end of July, allowing iPhone users to set their Voicemail number.…

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Posted in All, Telecom XT

Three new Mobile Broadband plans from Telecom, available today

Three new Mobile Broadbad offerings

Telecom have quietly rolled out three new Mobile Broadband plans today. This is not just an announcement to announce the announcement, these are available from today and for the heavy mobile data user may just come in handy. Hit the read more for the detail.…

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Posted in All, Other News, Telecom XT

iPhone 4 and New Zealand

The beast itself

With today’s announcement of the iPhone 4 at Apple’s Worldwide Developers Conference, we take a look at how the device will affect New Zealanders, what new features it will unlock and which carrier or carriers it will be provided on.…

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Posted in 2degrees, All, Digital Island, iPhone, Other News, Telecom XT, Vodafone

XT Relaunched with 30-day risk free trial, Reynolds says “bugger!” [video]

Paul Reynolds - Bugger

After all of the outages on XT, Telecom have now relaunched their advertising campaign for XT which has been fronted by Telecom CEO Paul Reynolds.

They have also launched a “customer-friendly 30 day Risk Free Trial” which will enable users who sign up to an eligible 24 month plan when purchasing any XT mobile or Mobile Broadband T-Stick, to return the product within 30 days if they are not completely happy with their experience of XT – and receive a refund.

In this honest and comical ad Dr Reynolds confirms that XT is now finally fixed, saying “I reckon you should give XT a shot,  it’s now working exactly as it should’ve done” and he pokes a bit of fun at Telecom which (although I’m sure some who were affected won’t find funny) is quite amusing and gives it the personal touch.

Hit the read more for the full media release and video of the ad.…

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Posted in All, Other News, Telecom XT

Ask iPhonewzealand: How should I setup my iPhone for Xtra Mail?

Ask iPhonewzealand

Recently, we’ve received quite a few emails from Telecom customers who have had issues sending or receiving emails from their iPhones or who aren’t sure what server addresses to use for SMTP etc. If you’re one of those experiencing issues with Xtra email on your iPhone, there’s an uber-simple solution that you’d be forgiven for overlooking. Details after the ‘read more’.…

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Posted in All, iPad, iPhone, iPod touch, Telecom XT

Two new Telecom XT MVNOs join the business market

XT x 3

Earlier in the year we reported that Digital Island was the first MVNO to sign with Telecom to use their now-wholesaled XT network. Today, two more contenders join the market as Mobile Virtual Network Operators from XT.…

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Posted in All, Other News, Telecom XT

iPad 3G settings on XT and MicroSIM template

XT MicroSIMs coming July 1?

So we finally got our hands on an iPad 3G, we are still waiting for ours to arrive, and we can now give you the details of setting it up to use on XT and how to create your very own MicroSIM.

Read on for the full detail and PDF guide……

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Posted in All, iPad, Other News, Telecom XT

Telecom XT to get Micro SIMs

They're coming!

Telecom have announced via Twitter that they are soon to support the new Micro SIM standard. This means that the upcoming 3G iPad and unconfirmed ‘iPhone 4G’ will be compatible with Telecom’s XT network.…

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Posted in All, iPad, iPhone, Other News, Telecom XT

Confirmed: XT issues north of Taupo [updated 1:11pm - service restored?]

XT issues North of Taupo?

We are hearing unconfirmed rumblings about XT issues this morning, this time north of Taupo. We have asked Telecom for comment and will let you know if we hear anything but in the meantime let us know in the comments if you’re experiencing any issues. Everything seems sweet down here in Christchurch and Dunedin but we’re interested to know how you Northerners are going!

[UPDATE 11:57am] Telecom have acknowledged the reports and are investigating. More when we get it.

[UPDATE 12:03pm] NZ Herald have had confirmation from Telecom of issues in Auckland area.

[UPDATE 1:11pm] Telecom’s service status is now reporting that service was restored at midday..?…

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Posted in All, iPhone, Telecom XT

Exclusive: Telecom to launch iPad with subsidies and all-you-can data on April 12th [April Fools!]

Exclusive.... Coming Soon!

A very reliable source at Telecom has let us into a little secret… Telecom have just signed a deal with Apple to offer the iPad with term-contract subsidies and a range of data plans including an as-yet unpriced all-you-can-eat plan – the first of its kind in New Zealand. According to our source, Telecom has secured enough Micro-SIMs and 3G-equipped iPads to begin selling the device from its retail stores at a midnight launch on April 12th.…

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Posted in All, iPad, Telecom XT

Telecom’s IT subsidiary Gen-i about to sell and support iPhone?

iPhone Supplier?

Computerworld are currently running a story which states that Gen-i, Telecom’s IT arm, are to sell and support the iPhone as of this coming Monday. The piece is light on details but Gen-i are quoted in a statement made to Computerworld this morning, so it seems legit. In the statement Gen-i confirm that this is not a formal agreement between Apple and Telecom but “allows clients to take advantage of Gen-i’s extensive plans for its business clients”, so it seems that this is not a consumer offering. Hit ‘read more’ for the link.…

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Posted in All, iPhone, Other News, Telecom XT

Paul Reynolds: “Enough is enough”, Alcatel-Lucent put on notice.

Compensation announced in Dunedin

Telecom CEO Paul Reynolds has fronted-up to journalists at a press conference this afternoon over last night’s further XT outage, and the situation as a whole. He said that the company recognises the inconvenience that customers have been put to and announced a further compensation package for both consumer and business XT customers. An angry Reynolds spoke of how he feels “let down” by network operator Alcatel-Lucent, that “enough is enough” and that the company have been “put on notice” following this fourth outage. Hit ‘read more’ for the full press release.…

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Posted in All, Telecom XT

Telecom CTO, Frank Mount Resigns in the midst of XT outages

Telecom CTO 2009-2010

After all the issues with XT and with Alcatel-Lucent’s Head of New Zealand Business resigning is it just coincidence that Frank Mount, Telecom CTO, has just resigned?…

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Posted in All, Telecom XT

XT problems take, uh, 10? [updated 3:42pm 23 Feb]

Uh oh...

To add to the latest string of problems with Telecom’s network, users from around the country have reported various issues ranging from mobile data, SMS, voice to entire connectvity. Not all users are affected but the issues seem to be nationwide.

Click here to view the latest.…
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Posted in All, Telecom XT

An apology from Telecom CEO Paul Reynolds

CEO Paul Reynolds

Telecom CEO Paul Reynolds announced today that in addition to capacity and design improvements already being worked on, he has commissioned an independent review on the XT network.…

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Posted in All, Telecom XT

Telecom XT down, again.

Telecom XT

As if once wasn’t enough, it appears Telecom’s new XT mobile network is experiencing more downtime. Outages have been reported in Wellington, Christchurch, Oamaru and Dunedin.…

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Posted in All, Telecom XT
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